Cash & Carry
Items purchased at full price within 5 days of being moved to the Choose What You Pay collection are eligible for a store credit refund for the difference in price. Refunds will be issued in the form of a store credit, and cannot be applied retroactively. Your store credit never expires, and will automatically deduct from your next purchase at checkout.
Pick-up-Point Locator
You can tell if youu2019re purchasing an item that is a preorder item on both the product page and at checkout. Once youu2019ve placed your order, you can double-check our estimated restock date on the product page, and weu2019ll make sure to send you a shipping confirmation email once the item leaves our warehouse.
Door-to-door shipping service
International Parcel Delivery
**Jack Diapers**
is committed to delivering your orders in a timely and efficient manner. This Shipping Policy explains our shipping terms and conditions. Please read this policy carefully before making a purchase.
1. Order Processing Time
- Standard Orders: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Delayed Orders: If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on your location and the shipping method selected:
- Standard Shipping: [Insert Estimated Delivery Time] – $[Insert Rate]
- Expedited Shipping: [Insert Estimated Delivery Time] – $[Insert Rate]
- Overnight Shipping: [Insert Estimated Delivery Time] – $[Insert Rate]
Please note: Delivery delays can occasionally occur due to factors beyond our control (e.g., weather, carrier delays).
3. Domestic Shipping Policy
We currently ship to addresses within [Insert Country Name] and U.S. Territories.
- P.O. Boxes and APO/FPO Addresses: We do not ship to P.O. boxes or APO/FPO addresses.
4. International Shipping Policy
We currently do not ship outside [Insert Country Name]. If international shipping is needed, please contact our customer service team for assistance.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number(s). The tracking number will be active within 24 hours.
6. Customs, Duties, and Taxes
[Your Company Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages
[Your Company Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. Returns and Exchanges
Please refer to our Return Policy for detailed information about options and procedures for returning your order.